Dire Straits, and I've seen Mark Knopfler perform many times as a solo artist. I even walked down the marital isle to one of his songs, much to the chagrin of my in-laws. So when I received the email below from Ticketmaster, announcing that Knopfler is coming to nearby Ann Arbor, I got excited.
Until I saw the date of the concert.
More than seven months from now. The 2009 baseball season still has a couple weeks left, but this concert won't take place until the 2010 campaign is a month old.
Do any of us today have any idea what we're going to be doing on the last Tuesday of April? Or what we're going to want to be doing?
Is Ticketmaster in such "dire straits" that they need the cash flow that badly - and now? Because my $200-300 "investment" in these tickets will just sit around earning interest in their coffers for the next two quarters.
This just doesn't feel like good customer service.